DDTI Expands to New Office, Co-Location

Friday December 26th 2008
Filed Under Digital Data Technologies 


Company to Add Training Services in 2009
COLUMBUS, OHIO – Employees at Digital Data Technologies, Inc., will ring in the New Year in a newly expanded office space.  DDTI, the GIS firm specializing in creating datasets to aid in the location of wireless and wireline calls to 9-1-1, moved to its new facility at 2323 W. Fifth Ave. after outgrowing the space it occupied for nearly eight years.
 
Space was a primary motive for the move, as the staff size had quadrupled since putting down roots in its former office.  During the fourth quarter of 2008, DDTI further expanded its software development team by hiring a new Software Tester and Product Support & Implementation Coordinator.
 
Expansion of a different kind also prompted the relocation.
 
“Our business has grown to the point that our AccuGlobe E9-1-1 software solutions are installed in 12 different states, so ongoing training has become a priority for us,” said DDTI President Ron Cramer.  “We created a segment of our business designated solely to training our clients to feel as comfortable using our software as possible, and in conjunction with our new office, we created a training suite reserved specifically for that kind of educational offering.”
 
DDTI clients shared feedback during a recent survey administered by the company, confirming that turnover in the dispatch environment remains a constant challenge.  With the planned office move, incorporating a space reserved solely for addressing that client need was a win-win, according to Cramer.
 
DDTI’s training facility can seat up to 12 clients at a time, each with his own desktop computer for interactive learning.  The company has rolled out a training program to existing clients encompassing its AccuGlobe E9-1-1 Dispatch, Mobile and Administrator courses.
 
DDTI made one additional service enhancement for clients during the office move.  The DDTI software team initiated a server co-location upgrade, which took place over a series of weeks.  An improvement over the former arrangement, DDTI’s new co-location has virtually eliminated the chance of downtime, increased redundancies and freed up bandwidth which accelerates clients’ connection speeds.

 
Digital Data Technologies, Inc., is a premier full-service vendor specializing in the creation and dissemination of Geographical Information Systems data that aids in the services provided by county government agencies.  For more information about DDTI, please visit www.ddti.net.

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